Newbury Weekly News

Thursday, August 8, 2019 Good service from Swanswell team Care Quality Commission report on substance misuse centre

Newbury Weekly News

ment with the hepatology depart- ment for treatment to be deliv- ered in Newbury, which the CQC said had improved access to treat- ment, and improved the health of clients. The service was also praised for its very strong inter-agency links to ensure clients’ needs were met. Its efforts to seek out opportunities to engage posi- tively with the wider community were also praised. This, the CQC said, helped to raise the service’s profile and enable access, challenge stigma around substance misuse treat- ment and attract donations. Inspectors said that Swan- swell’s needle exchange was safely managed and that inci- dents were reported and investi- gated effectively. However, inspectors noted that although the service had quali- fied staff and safe protocols in place to provide community alco- hol detox, no clients had received this service in the year prior to the inspection. To improve, the CQC said that Swanswell Newbury should ensure that all appropriate poli- cies and procedures were in place. It should also work to improve staff morale and address issues which could impact retention. Furthermore, criteria for assessing the suitability for community alcohol detox should be reviewed to ensure that it was offered to clients who need it.

A SERVICE providing treat- ment and support for people with substance misuse in West Berkshire has been judged good. The Care Quality Commission (CQC) gave Swanswell Newbury the rating following an inspection in May. At the time of the inspection, Swanswell Newbury was treating 373 people over the age of 18, with an average of 90 a week in contact with its team. The CQC report, published in July, rated all five assessment areas – is the service safe, effective, caring, responsive and well-led – as good. Inspectors said that staff treated clients with compassion and kindness, respected their privacy and dignity and under- stood their individual needs. They also involved clients, families and carers in care deci- sions. Swanswell has recently become part of the Cranstoun group and the CQC said there was not a unified set of policies, with staff having procedures for the parent organisation, as well as ones specific to the service. Inspectors said there was scope to improve staff morale, with workers saying that better terms and conditions offered to staff doing the same roles within other services run by the same provider had an impact on morale and retention. The report praised Swanswell

Newbury for finding practical solutions to the challenges facing people in rural West Berkshire. The time and cost of travelling to the central hub of Newbury was identified as a significant barrier to accessing treatment for clients with substance misuse needs. In response, Swanswell estab- lished seven satellite locations, including GP services and a substance misuse service in a neighbouring local authority. Staff also carried out home visits where needed. Travelling to the Royal Berk- shire Hospital, Reading, was also seen as a barrier to people receiv- ing treatment for hepatitis C. Swansell reached an agree- Report by JOHN HERRING email john.herring@newburynews.co.uk twitter johnh_nwn “ Inspectors said that staff treated clients with compassion and kindness, respected their privacy and dignity and understood their individual needs

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Newbury’s rockin’ weekend THE Market Place was a rock fan’s dream last weekend as Newbury Rocks! came to town. The event showcased two days of tribute bands.

Saturday evening’s rockers were entertained by Metallica tribute band Moretallica, Stevie R Pearce and the Hooligans who performed songs from his criti- cally acclaimed debut album. This was followed on Sunday evening by Fell out Boy – a trib- ute to multi-platinum artist Fall Out Boy – and Guns 2 Roses.

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Tadley blaze

FIRE crews attended a blaze at Stacey Industrial Park off Silchester Road, Tadley, early yesterday morning (Wednesday). Firefighters were called to the fire at approximately 4.30am. Four acetylene cylinders were directly involved and, as a precaution, a 200m exclusion zone was in place. Local residents were also advised to keep windows and doors shut. Fire engines from Tadley, Basingstoke, Whitley Wood, Newbury, Mortimer and an incident command unit from Maidenhead were sent to the scene.

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From boy to man, 50 years service at ATS

ates me with the football. “I have been a fan all of my life – since 1963 when they won the FA Cup. “I’ve enjoyed my job and enjoyed the company and the customers. “I have worked with grand- parents, their children and their children over the years. “The company have always been good to me and the team here is good. “They keep me on my toes.” He has no intention of retir- ing any time soon and added: “My health is all right and I still enjoy the job.” Mr Mellet was born in Hungerford and now lives in Newbury. When Mr Mellet started at ATS in 1969, he was a trainee fitter, or ‘tea boy’, and now is the assistant manager.

A NEWBURY man celebrated 50 years of working for the Newbury branch of ATS Euromaster Ltd, Queens Road. Dave Mellet, 68, was presented with a glass trophy in recognition of his long service for the company. An avid Manchester Utd fan, the directors of ATS Euromas- ter also presented him with tickets and a hospitality pack- age for the game with Chelsea on Sunday. Mr Mellet said: “I am so excited for the match. I am going to take my wife. She toler- Pictured left: Operations director Mark Lynch presents a glass trophy to Dave Mellet in recognition of 50 years with the company Ref: 32-2019B

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